Most helpful review

Need to update my account info

Noone contacted me I'm getting really pissed I've been trying for 2 was now and no response calling the bbb today

User's recommendation: Don't use them they don't give a flip about their customers.

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ID
#2583113 Review #2583113 is a subjective opinion of poster.
Location
Detroit, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing music Credits again

trouble with playback and music purchased.
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ID
#2328734 Review #2328734 is a subjective opinion of poster.
Service
Emusic Membership
Cons
  • Deliver paid product
Loss
$20
Preferred solution
Deliver product or service ordered

Billing

No one from the music has contacted me there are completely ignoring me and they don't care about my concerns. I will be making sure to let everyone I communicate with to never use this service. Because they don't care about their customers they don't care about the quality of their product. It is absolutely disgusting. One of the most unprofessional companies I've ever dealt with in my life.

User's recommendation: Don't use their service.

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ID
#2163423 Review #2163423 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Preferred solution
Price reduction
New Reviewer

You people are commiting fraud and i am pressing charges u have been take my mo ey over a year

This company us a fraud and untrustworthy worty

User's recommendation: Do not join it's a scam once you join no main stream artist everything is cover no once answers text or calls cancellation is almost impossible.

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ID
#1818558 Review #1818558 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund

No communication and emails are not helping

Emusic - No communication and emails are not helping
It doesn’t matter what email are use or contact you guys for him I want my money reimbursed here is a picture of the money you guys took out I don’t like them I don’t like your guises thing I don’t want to speak over emails no more I’ve been doing it for the past two weeks nothing is getting resolved I’d like for somebody to call me back at 607-346-**** if this does not get resolved I will go legal
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ID
#1548368 Review #1548368 is a subjective opinion of poster.
Service
Emusic Membership
New Reviewer

Email problem

I’ve talk to 2030 different emails and my problem has not been resolved I was charge money for an account that was canceled within 48 hours for free trial. OK I’m tired of hearing the same question from three different emailsAnd on top of that it’s been a week it’s been a week two weeks going on two weeks OK I keep on getting the *** emails sent back-and-forth the same request because I’m emailing from my iCloud instead of my Gmail it’s me it’s Anthony Nieves I confirm my email you guys took the money out of my account that was fine but now I want my money reimbursed and there’s an issue OK I want to can’t I want to cancel my account which has not been done yet still I’d like to cancel the account I’d like my money reimbursed and I’d like somebody to call me on the support line instead of email because my problem has not been resolved and it’s been 2weeks
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ID
#1548366 Review #1548366 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Service
Emusic Membership
New Reviewer

Beware !

I signed up based on offered content. No more than a week to my subscription and without any notice, about 90% of their offered content was taken down and made unavailable. I contacted them to cancel my subscription, but they wouldn't do it. So they lure me in with promises, but once the payment goes through they don't deliver and keep your money. After Googling, I also saw that labels complained that Emusic hasn't paid them.
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ID
#1486910 Review #1486910 is a subjective opinion of poster.
Cons
  • No help nor hold per my need
  • Dishonesty
  • Thieving
Reason of review
Problem with delivery
Loss
$130
Preferred solution
Full refund
New Reviewer

Cancel my subscription

I waited on the phone and nobody answered. I’ve been charged a service for over a year and I’ve never used it.
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ID
#1448501 Review #1448501 is a subjective opinion of poster.
New Reviewer

Charges question

Emusic - Charges question
NO response. I have a billing question. Please call me at #314-576-****. I'm handicapped and have difficulty typing. I have several questions regarding my account and need to speak with a human being. Thanks in advance for a prompt response. Scott Laytham NO response....
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ID
#1330463 Review #1330463 is a subjective opinion of poster.
Pros
  • Refunded my credits
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution
New Reviewer

Cancel my reoccurring charge

I am being charged 12.99 and I do not want the service. I have never used it but I must have forgotten about signing up for this and need to be released.
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ID
#1289246 Review #1289246 is a subjective opinion of poster.
New Reviewer

Cancel subdcription

He didn't answer the phone I want my money back I want to cancel my subscription
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ID
#1245002 Review #1245002 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Ridiculous

I have called numerous times to have this cancelled and nobody has did it for me, kinda getting mad. I want it cancelled and refunded for this month. I have called sooo many times. This is ridiculous
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ID
#1239824 Review #1239824 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Actually quite pleasant.

Free songs and downloads cards question.
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ID
#1189134 Review #1189134 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancelling my account

I signed up. They didnt have the music I was looking for. I have tried cancelling my account, but to no avail. In order to cancel you have to hit the contact us link, which takes me to a blank page. I have been trying to cancel since July 2017.
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ID
#1122260 Review #1122260 is a subjective opinion of poster.
New Reviewer

Awful

I want to cancel my account
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ID
#1088577 Review #1088577 is a subjective opinion of poster.

Emusic sucks

The new Emusic shucks big time! ! Everyone I type in a country artist name all I get is a bunch of *** no count garbage karaoke albums and only maybe 2 or3 albums by the artist I'm looking for. What's up with that. I can't even find anything I want to spend money on. If the foreigners who scurried Emusic think this is the way to go they are crazy. Buying karaoke music is a total waist of money. I figure I will be canceling out of emusic and find a real music store to do business with.
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ID
#1046218 Review #1046218 is a subjective opinion of poster.
Product
Emusic Website
Reason of review
Bad quality

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